Kaiser Garage Doors & Gates
Kaiser Garage Doors & Gates

FAQ & Troubleshooting

What is headroom?

Headroom is the distance between the top of the door and the lowest point of the ceiling or any obstruction such as a garage door opener rail, pipes, or ductwork.

What is backroom?

Backroom is the distance from the garage door to the back wall of the garage. The door height plus 18″ is required for proper door installation. Extra backroom is needed for the installation of an automatic garage door opener.

My garage door “hangs” in the opening.

Normally, garage doors will hang about 4 to 6 inches into the opening. This helps keep tension on the cable so it does not separate from the cable drum or pulley. If your garage door operates with an electric opener, it can be adjusted so the door is pulled completely even with the opening, if necessary, to provide additional clearance for a vehicle.

Does my garage door require maintenance?

Your garage door is the largest moving part on your home, and perhaps the hardest working, being raised and lowered an average of six times per day. Like any other area of the home, it needs regular maintenance and inspections.

Are replacement sections available for my garage door?

Yes, there are.

Exposure to the elements can alter the color of a garage door over time; so the replacement section may not be a perfect match. Due to the custom assembly of our Coachman Collection carriage house style garage doors, certain restrictions apply for replacing sections.

What is an “R-Value” and why is it important?

R-value measures the thermal efficiency of a garage door, how well it insulates. Insulation is an important factor when you are considering purchasing a garage door. If you plan on spending a lot of time in your garage, or if you have a room directly above or adjacent to your garage, you will want to purchase a garage door that offers a high R-value. If your garage is not attached to your house, or you are not concerned with insulation, you can purchase a door with a lower R-value or no garage door insulation at all.