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I am a fussy person, so when I saw unusual wear and deterioration of the weather stripping on and around my garage door, which Kaiser had installed about 16 months prior, I called the company and described the problem. Pete came out on his next business day to look it over. I was hoping to get one, maybe two, strips replaced. Instead, Pete offered to replace all four strips so everything would look right and all would match in color.
A couple of days later, Dan showed up with all new weather stripping, carefully measured and trimmed all pieces before installing them, showed me how to spray lubricant to minimize future wear, did some touch-up painting, then found a problem with the electric eye and fixed that also. I was impressed with Pete’s and Dan’s attention to detail and Kaiser’s commitment to excellence. I strongly recommend Kaiser Garage Doors and Gates to other fussy people like me.